Dolphin Computers Ltd.
Dolphin Computers Limited a leading company of country’s IT sector, started it’s journey in the second day of July 1986 with three hardy persons with small cash in hand but 6 men years of experience in computer technology behind them. Since the beginning, the company has established a successful story of tremendous growth as well as a wide expansion in business areas. The company has been grown further from three peoples to 30 peoples well-knit team today. An in-depth restructuring plan that begun 10 years back contributed heavily to Dolphin’s success allowing our business units to react to market changes ahead of the competition by the committed management team. In the year 2004 the company has been merger with Daffodil Group, one of the most prominent and experienced ICT and Educational conglomerate in Bangladesh. The growth rate of the company annual turnover was more than 35% because the company was in right track of computers business. When others computers firms were increasingly concentrating on ordinary relating, we were always putting more emphases on customer’s service. When other companies bringing technology to the users then we brining users to the updated technology. And that is the real business secrete behind the widespread customer-confidence on our company and its amazing growth.
Business Strategy:
- To be a global provider of IT business and it’s allied services.
- Assist our clients to specify and develop the products that can successfully complete in the market.
- "Our reputation is for service” – this is the business as well as our organizational slogan for many years this will continue for the coming days ahead.
- Our highly trained staff are our greatest asset supported by a continual investment in the most advanced technology to ensure that are remain at the leading edge of development in handling this IT business.
Approach the market in different ways:
Turnkey solution: For users, who want to computerize some specific areas of his working operation, we do the systems analysts work. We configure and suggest the system, supply and install the hardware, develop and customize the necessary software and train the related people. Main trend of this field is networking and system integration including software development/support.
Product/service marketing:
As we aim to give our valued clients a one stop solution to their computing needs, we endeavor to provide them whatever they require.
Products & Services:
Marketing Department: We sell Micro Systems for both home and professional use. This division is not only selling systems in the corporate sector but also in end user segment, which requires on going and effective vendor back-up support. We are the authorized reseller of some ICT products in Bangladesh. We have a customer base over 4000 clients (approx.) in all over Bangladesh. Following are some products we deal:
Authorized Reseller of HP-Compaq IPG, ESG and PSG group products;
Authorized Reseller of Epson Printers;
Authorized service provider of Samsung products;
Authorized Reseller of Imation Super Disk Drive;
Authorized Reseller of 3COM LAN and WAN Products;
Authorized Reseller of Microsoft Software Products;
Authorized Reseller of Panduit Networking Products (as value added reseller);
Authorized Distributor and Service provider of Touch Media Products and Solutions;
Authorized GID of Intel products;
Authorized Reseller of Canon printer;
Solution Department:
Service to clients is of course the prime importance for Dolphin – our solution division is dedicated to this goal. Some salient features of our solution department can be shown as under:
- 6 days a week service provide (Sat - Thus);
- Repairing/Trouble shooting of all kind of IBM Compatible PCs, printers, monitors and definitely all ranges of ACER Server products;
- Specialization on the repairing/trouble shooting of all kind of Notebook PCs;
- 6 highly qualified engineers and 3 technicians to look after the maintenance service offered to customers;
- One well – equipped workshop with all modern equipment facilities;
-A highly rich stock of spares and accessories.